Returns & Refunds Policy

Pike Pro Shop

At Pike Pro Shop, we take pride in offering premium, guide-tested Northern Pike fishing tackle. We want you to be confident in every purchase. If something isn't right with your order, we're here to help.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To qualify for a return, items must:

• Be unused, unfished, and in their original condition.

• Include all original packaging, tags, and accessories.

• Be free from damage, modifications, or signs of use.

• Have proof of purchase from Pike Pro Shop.

Products that have been used, fished, altered, or damaged after delivery are not eligible for standard returns.

How to Start a Return

Before sending anything back, please contact Pike Pro Shop through our Contact Us page.

Include your order number, the product you wish to return, and the reason for your return.

We will review your request and provide return instructions if approved.

Please do not send merchandise back without first contacting us.

Return Shipping Costs

For standard returns, customers are responsible for return shipping costs.

Original shipping charges are nonrefundable unless the return results from our error or another situation where a refund is required by law.

We recommend using a trackable shipping service. Pike Pro Shop is not responsible for return packages lost in transit before delivery to us.

Oversized Items

Oversized products, including landing nets, may be returned within the 30-day return window if they meet all eligibility requirements.

Customers are responsible for the cost of return shipping for oversized products unless the item arrived damaged, defective, or incorrect.

Because oversized products can be expensive to ship, we recommend contacting us before purchasing if you have questions about dimensions or compatibility.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If an item is damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photographs of the product and packaging.

We will review the issue and arrange an appropriate resolution, which may include a replacement, refund, or other remedy.

For confirmed errors on our part, we will cover reasonable return shipping costs when a return is necessary.

Nonreturnable Items

The following items are not eligible for standard returns:

• Used or fished lures and tackle.

• Products damaged through misuse or improper handling.

• Items missing original packaging or essential components.

• Gift cards.

• Final-sale or clearance items clearly identified as nonreturnable before purchase, except where required by law.

Custom-made or personalized products may be excluded from change-of-mind returns when clearly disclosed at purchase, subject to applicable law.

Refunds

Once we receive and inspect an approved return, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method, generally within 10 business days of approval.

Your bank or payment provider may require additional time to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us.

Exchanges

If you would like a different color, size, or product, please contact us to discuss availability.

For standard change-of-mind exchanges, the simplest option is generally to return the eligible item and place a new order.

Cancellations

If you need to cancel an order, contact us as soon as possible.

We will do our best to accommodate cancellation requests before shipment. Once an order has shipped, our standard return process applies.

Contact Us

For return requests or questions about this policy, please visit our Contact Us page.

Pike Pro Shop

Guide Tested. Pike Approved.

This policy does not limit any rights or remedies provided by applicable consumer protection laws.